Step 2: Uninstall/Reinstall the Apps, Reconnect MyFitnessPal, and Ensure Your MyFitnessPal Diary Sharing is Set to "Public" If there are no current or recent issues with Myfitnesspal, continue to step 2. Please check Myfitnesspal's current status to see if they are experiencing any issues with their services. Now and then, Myfitnesspal may experience interruptions with their API, which we rely upon to pull your client's nutrition information. If you have confirmed that you have connected the MyFitnessPal integration but are still having difficulty, please follow the steps below to troubleshoot the issue: Step 1: Check Myfitnesspal's Uptime Status This article goes over how to connect your MyFitnessPal to Trainerize. I f you're having issues with MyFitnessPal we recommend taking the following steps to identify the root cause of the issue.īefore you begin the troubleshooting, ensure you have enabled and connected the MyFitessPal integration.
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